The following conditions apply in regards to accepting returns for exchange or store credit:

1) The item must be returned to us in the precise condition it was sent. All original tags and stickers must be attached to the item(s).

2) They must be packaged appropriately so that the integrity of the item(s) is not compromised in any way.

3) We must receive the items within 21 days of the ship date in order to receive store credit or exchange.

4) All merchandise must be returned to us in clean, new, unworn and unwashed condition, free of scents, dirt, or other markings.

5) Store credits will expire within 2 years of issue date.

 

Final Sale of Items

In order to maintain quality and hygiene standards, some items are final sale, and therefore cannot be returned or exchanged. Final sale items include: panties, thongs, shapewear, swimwear, sale items, special offers, special orders, and hosiery. Also, due to the adhesive nature of NuBra and other adhesive products, we cannot accept returns or exchanges on these items.