*** Shipping to American Samoa, Fed. Micronesia, Guam, Marshall Island, N. Mariana Is.,

Palau Island, Puerto Rico, and Virgin Islands will be charged according to USPS rates. 

*** Shipping to Alaska and Hawaii will be charged actual cost via USPS shipping. 

***Canadian orders are charged the below flat rates and the approximate estimated time of

arrival will be 6 to 10 days on all merchandise that is in stock

- $18 to ship an order under $200

- $24 to ship orders over $200 (orders over $200 are insured)

- Expediated orders take 1 to 3 days and the shipping charge is $60 Flat Fee

Shipping Methods and Times:

At Bitsoflace.com, all in stock orders placed Monday - Friday by 1:00pm Eastern Standard Time will

generally ship within 24 hours of the time that your order was received. If your order was placed on a

weekend, we are generally able to ship your order on the upcoming Monday.

Bitsoflace.com ships orders via UPS and the USPS. The courier is chosen at our discretion. We offer

delivery service within the United States (including Alaska and Hawaii), US Territories, and Canada.

Please note that UPS does not ship to PO Boxes. Canadian orders will be shipped via USPS Global

Priority.

Free Shipping!

All orders over $50 will receive free shipping! This is for regular UPS Ground shipping only, and not

for rush orders.

Standard Delivery

All packages shipped via UPS Ground generally arrive within 3-7 business days. Please note that

shipments to Alaska, Hawaii, US Territories, and Canada takes additional time.

Most packages will be sent via UPS Ground, but contour cup bras and small orders may be shipped

via USPS Priority Mail. You will receive a tracking number either way; UPS orders may be tracked at

www.ups.com, Priority Mail may be tracked through www.usps.com.

2nd Day Air Delivery

Packages will arrive by the end of the second business day from the day we ship your order. This is

available in the continental United States only.

Next Day Delivery

Packages will arrive the next business day from the day we ship your order. This is available in the

continental United States only.

Saturday Delivery

Packages will arrive on Saturday providing that all orders are placed the day before by 12:00pm

Eastern Standard Time. This is available in the continental United States only, and the price we quote

you will include a $10 UPS early pickup fee.

Out of Stock Items

Although we strive to keep an active and up-to-date inventory at Bitsoflace.com, it is possible that an

item may sell out prior to our last inventory update. In this case, we will immediately notify you. As

always, we are happy to special order any items of interest should you not be able to find what you are

looking for.

Confirming and Tracking Your Order

Once your order is placed, you will receive a confirmation e-mail letting you know that your order was

received. Once we process and ship your order, you will receive a shipping confirmation e-mail with

your UPS Tracking number. You may then track your package through the UPS website. (If you do not

receive these emails, please check your spamblocker for support@bitsoflace.com, ups.com,

or usps.com.)

Cancellation Policy

Cancellations received prior to the shipment of regular merchandise will result in no charge to your

credit card account. Please note that all special orders are non-returnable, and are not able to be

cancelled after the order has been placed. In stock merchandise orders may be canceled or modified

prior to shipment; however, once an order is shipped, the terms fall under our exchange policy.

Bitsoflace.com cannot be held responsible for inclement weather or delays in delivery, i.e. overnight

shipping commitments due to snow storms, etc.

Payment Options

We gladly accept American Express, Visa, and MasterCard. We regret that we no longer accept

Discover.

Sales Taxes

Sales tax of 7.5% will be added to packages shipped to recipients within the state of South Carolina.

This does not display at checkout, but will be added during processing.

Please feel free to contact us with any inquiries!